FlewIt Payment and Refund Policy
FlewIt is operated by Skylife Technologies Ltd. (“FlewIt,” “we,” “us,” or “our”).
This Payment & Refund Policy applies to subscriptions and other paid services offered through FlewIt. By purchasing a subscription or other paid service, you agree to this Policy in addition to our Terms & Conditions.
1. Pricing, Currency & Taxes
Prices are displayed in the currency shown at checkout.
Depending on your location, prices may be displayed in Canadian dollars (CAD), U.S. dollars (USD), or another supported currency.
The applicable price, currency, billing frequency, and any applicable taxes will be displayed before you complete your purchase.
You are responsible for any additional fees imposed by your financial institution or payment provider, including foreign exchange or currency conversion fees.
2. Payments
By completing a purchase, you authorize FlewIt and its payment processor to charge your selected payment method for the applicable subscription fees, purchases, taxes, and other amounts disclosed at checkout.
Payments are processed through a third-party payment processor. FlewIt does not store your complete payment card details.
If a payment is declined, expired, reversed, or otherwise unsuccessful, we may attempt to process the payment again. We may also suspend or restrict access to paid features until payment is successfully completed.
3. Subscriptions & Automatic Renewal
FlewIt may offer subscriptions on a monthly, annual, or other recurring basis.
When you purchase a recurring subscription:
you authorize FlewIt to charge your selected payment method on a recurring basis;
your subscription will automatically renew at the end of each applicable billing period unless you cancel it before renewal, except where otherwise required by applicable law;
the applicable subscription price and billing frequency will be disclosed before you complete your purchase; and
where required by applicable law, we will provide advance notice of an upcoming renewal or other information relating to the renewal.
Unless otherwise stated, subscription fees are charged in advance for each billing period.
4. Cancelling a Subscription
You may cancel your subscription at any time through your FlewIt account or another cancellation method made available by us.
Unless otherwise required by applicable law:
cancellation will take effect at the end of your current paid subscription period;
you will continue to have access to your paid FlewIt features until the end of that period;
your subscription will not renew after that period; and
cancellation does not entitle you to a refund or credit for amounts already paid.
There is no fee to cancel a subscription.
5. Refund Policy
Except where required by applicable law, all purchases are final and non-refundable.
FlewIt generally does not provide refunds, partial refunds, credits, or extensions for reasons including:
change of mind;
lack of use of the service;
accidental purchases;
failure to cancel a subscription before renewal;
subscription renewals;
dissatisfaction with features where the service has been provided as described; or
partially used subscription periods.
Cancelling a subscription prevents future renewals but does not, by itself, entitle you to a refund for amounts already paid.
Nothing in this Policy limits any refund, cancellation, withdrawal, cooling-off, or other consumer right that cannot legally be waived or excluded.
Where applicable law requires FlewIt to provide a refund, cancellation right, or other remedy, FlewIt will comply with those requirements.
6. Duplicate, Incorrect or Unauthorized Charges
If you believe you have been charged incorrectly, charged more than once for the same purchase, or charged for a transaction you did not authorize, please contact us promptly.
Where we confirm that a charge was made incorrectly, we will correct the charge and, where appropriate, issue a refund.
Nothing in this section limits any rights available to you under applicable law or through your payment provider.
7. Promotional Pricing, Discounts & Trials
FlewIt may offer promotional pricing, introductory rates, discounts, free trials, credits, or other special offers from time to time.
Any eligibility requirements, duration, pricing, or other conditions applicable to an offer will be disclosed when the offer is presented.
Unless otherwise stated, promotional pricing applies only for the period specified. After the promotional period ends, your subscription may automatically renew at the applicable regular subscription price disclosed to you, unless you cancel before renewal.
Where required by applicable law, we will provide any required notice or obtain any required consent before a promotional period ends, a paid subscription begins, or a subscription renews at a different price.
Promotional offers generally have no cash value and cannot be redeemed for cash unless otherwise stated or required by applicable law.
8. Chargebacks & Payment Disputes
If you believe there is an issue with a FlewIt charge, we encourage you to contact us first so that we can investigate and attempt to resolve the matter.
If a payment is reversed, disputed, or subject to a chargeback, we may temporarily suspend access to the paid services associated with that payment while the matter is being investigated.
We reserve the right to suspend or terminate an account where we reasonably determine that a chargeback, payment dispute, or payment method has been used fraudulently or abusively.
Nothing in this section limits your lawful right to dispute a transaction with your payment provider or exercise any rights available under applicable law.
9. Service Interruptions
FlewIt may occasionally experience temporary interruptions, maintenance, technical issues, or changes to individual features.
Temporary service interruptions, scheduled maintenance, or individual feature changes do not automatically entitle you to a refund or credit.
If FlewIt materially fails to provide a paid service you purchased, we may provide a refund, credit, extension, or other remedy where we determine it is appropriate or where required by applicable law.
10. Changes to Subscription Pricing
We may change our subscription prices from time to time.
Price changes will not retroactively affect subscription periods that have already been paid for.
If a price change applies to a future subscription renewal, we will provide any notice or obtain any consent required by applicable law before the new price takes effect.
You may cancel your subscription before the applicable renewal if you do not wish to continue at the new price.
11. Changes to This Policy
We may update this Payment & Refund Policy from time to time to reflect changes to our services, payment practices, business operations, or legal requirements.
Changes may apply immediately to purchases made after the updated Policy becomes effective.
For existing subscriptions, any material changes will be subject to applicable law, including any required notice, consent, cancellation, or refund rights.
The effective date at the top of this Policy indicates when it was most recently updated.
12. Contact Us
If you have questions or concerns regarding a payment, subscription, cancellation, or refund, please contact FlewIt through the contact or support options available on our website.
FlewIt
Operated by Skylife Technologies Ltd.
www.flewit.com